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October 21, 2023 - October 31, 2023

Chester's Haunted Hotel "The DEE"

Chester’s Haunted Hotel “THE DEE” needs new staff and invites YOU to their recruitment days for a tour of the hotel… if you dare! The DEE only hires the most terrifying monsters, so halloween attire is highly recommended!

You will wander around the spooky hotel in small groups at a time, where you will experience eerie effects.

This event will hold Family Experiences (4-11 Year Olds), Teen Experiences (12-17 Year Olds) and limited availability Adult Experiences for 18+ year olds only… click here for ADULT experience. Please ensure you’re booking onto the age-appropriate booking.

The location of the event will be inside the Grosvenor Shopping Centre, head towards the middle of the Shopping Centre where your haunting awaits.


Family Experiences – ages 4-11 years

21st, 23rd, 25th, 27th October 2023 10am – 5pm

29th October 2023 11am – 5pm

Family Experiences SEN session* 27th October 10am – 11am


Teen Experiences – ages 12-17 years

22nd October 2023 11am – 5pm

24th, 26th, 28th October 2023 10am – 5pm

Teen Experiences SEN session* 26th October 10am – 11am



Ticket Prices

£10 per Child/Teenager

£5 per Adult

Children under 12 years must be accompanied by an adult.

You can get your tickets here




Chester’s Haunted Hotel “The Dee” is brought to you by Chester BID and the team that brings you ‘Santa’s Enchanted Grotto, Chester’. After placing your booking, Chester BID would also like to offer you the chance to purchase your tickets to this years Santa’s Enchanted Grotto before they go on general release, you will receive this via you email confirmation.

*Please ensure you book on the correct age-appropriate date for your group. SEN sessions should only be booked if a member of your group has special needs, autism or sensory needs.

Please beware that you may experience audio & visual disturbances, low visibility, flashing/strobe lights, fog, special effects, loud noises, moving props, and sudden actions from our characters. While every effort is made to ensure your safety, you should not participate if you are pregnant, prone to seizures, have heart, back, or respiratory problems or other medical, physical or mental conditions which could ultimately prohibit you from participating safely.

You will be not permitted entry if you are intoxicated, or under the influence of illegal drugs or heavy medications. Smoking, running, eating or drinking will not be permitted in the attraction.

Chester BID is proud to announce the charity partner for Chester’s Haunted Hotel “The Dee” is Platform for Life, a Chester-based charity which offers local counselling and play therapy for families who would not otherwise be able to afford it.

Platform for Life Charity


October 21, 2023
October 31, 2023


Grosvenor Shopping Centre
Pepper St
Chester, CH1 1EA United Kingdom