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Santa’s Enchanted Grotto

November 24 - December 24

£6 – £12
Santa's Enchanted Grotto Chester

Santa’s Enchanted Grotto presents Alice in Winterland


Chester BID will once again bring an enchanting family Christmas experience to Chester’s Grosvenor Shopping Centre this year! Santa has fallen down a rabbit hole and is lost, can you help Alice and her friends find him? Don’t be late!’ This is is a highly anticipated event, please ensure to book your tickets to avoid disappointment.

Book Your Tickets | 24 November – 24 December 2023

A booking is required to visit Santa.

SEN/ Autism sessions are available, please do not book onto these sessions if you do not require them.

Child £12 (including present from Santa)

Adult £6


Chester BID is proud to announce the Charity Partner for 2023’s Santa’s Enchanted Grotto is once again, Platform For Life, a Chester based charity which offers local counselling and play therapy for families who would not otherwise be be able to afford it.

Platform for Life Charity

For more information please visit our Santa’s Enchanted Grotto Page here 


Please view frequently asked questions by clicking the button below.

If you still have a question or if you:

Need confirmation re-sent

Would like to amend a date

Change any booking information

Book group bookings

Email Bookings@GreatGrottos.co.uk

Phone: 01306 886989


This year Santa’s Enchanted Grotto will be located in the former Disney Store inside the Grosvenor Shopping Centre, Chester.

Santa’s Enchanted Grotto has been commissioned by Chester BID as a bespoke event for the city centre working with local makers and creatives to make it a truly unique experience. Chester BID is a non-profit organisation funded by the wonderful business of Chester City Centre to create an enticing overall visitor experience and ensure continued investment in the high street. The aim of the organisation is to make Chester a retail, business and leisure destination of choice where people are proud to live, work and visit. Learn more about Chester BID here.


November 24
December 24
£6 – £12
Event Categories:
View Event Website


Grosvenor Shopping Centre
3-10 Newgate St
Chester, CH1 1DE United Kingdom


Chester BID
View Organiser Website